Does your DIRECTV remote stop responding? It happens to all of us. It could have been dropped a few times or you are trying to use an older remote with a different box. It may be necessary to reset it. It doesn't matter what remote you have. As long as the remote has a DIRECTV logo, it is very easy to reset it.
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Replace the batteries first
Remotes almost always have a problem with weak or dead batteries. Even if your remote works occasionally, make sure to change the batteries first. Poor signals can lead to problems. Replace your batteries with new ones. You'll be happy you did.
How to reset an old-fashioned white remote
Is your remote like the one shown above? The remote was included in every DIRECTV box between 2003 and 2014. It is still included in some DIRECTV boxes today. It is easy to reset.
You can use the front panel of your receiver if you wish.
- PressMENUThen arrow down towards Settings&Help, and then pressSELECT.
- Next, arrow to Settings and then pressSELECTPlease try again.
- Finally, press the Remote Control button.SELECT.
- Reset Remote must be highlighted. PressSELECT.
- Depending on the setup, it may be automatic. Or you might have to input codes into your remote.
Here's how to manually control the receiver if you have no control.
Use the remote to press and holdMUTEAndSELECTContinue to press the button until the light flashes 3 times. Next, press Press9 8 1AndSELECT. The remote should flash four times, and then it should be reset.
Remotes for radio frequency (RF)
You will need to either change the receiver to IR mode after setting it to RF, or reset the remote to RF mode. There's a comprehensive tutorial here, but here's the easy version:
- Make sure that the top slider is set to DIRECTV mode (far right).
- Hold and pressMUTEAndSELECTUntil the remote light flashes two times.
- Press then9 6 1Press theCHANNEL UPClick here
- Enter the last six digits from your receiver ID, and pressSELECT.This is either on a sticker or on your receiver.My Equipment"page atDIRECTV.com.
- PressSELECTOne more time.
You can use your remote control to access advanced menus and programming options on the receiver if you have to modify any settings specific to it.
Genie Remotes
The procedure for a Genie remote that looks like this is the same. This remote works with all Genie hardware manufactured since 2014. Genie hardware doesn't include front-panel buttons so this remote is not recommended. You can use the menus if you are able. It can sometimes help to hold the remote very close to your DIRECTV box.
- PressMENUThen, arrow down until Settings.
- Next, arrow to Remote Control and hit the "Enter" button.SELECT.
- Press the button to program remoteSELECT.
- Reset Remote must be highlighted. PressSELECT.
- Depending on the setup, it may be automatic. Or you might have to input codes into your remote.
If the receiver is not controlled by you, the manual remote works the same way as the other type of remote.
Use the remote to press and holdMUTEAndSELECTContinue to press the button until the light flashes 3 times. Next, press Press9 8 1AndSELECT. The remote should flash four times, and then it should be reset.
Programming for RF
It is easy to program the Genie remote for radio frequency (RF) programming. Make sure that the Genie box has been turned on. Next, hold downMUTEAndENTERWhile simultaneously, point the remote at Genie box. Keep in mind that the ENTER button is to the right side of the zero. It's not the SELECT or SELECT buttons. The message should indicate that the remote has been set up for RF.
You should be able program other settings, such as TV volume, through the menus.
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